Frequently asked questions
What is the refund & exchange policy?
Please note that we do not issue refunds. However, we offer the convenience of exchanging based on the following guidelines:
You'll need to make exchange requests within 24 hours of receiving your order.
Items must be returned in their original packaging and condition.
Please be aware that an additional shipping fee will be charged for exchanges.
How long does shipping take?
Shipping usually takes 1-7 working days for local orders, depending on your location.
How do I know my size?
We have a detailed size chart on our Instagram highlights.
Are your products durable?
Absolutely. Our products are meticulously crafted from the finest Egyptian cotton, known for its longevity and premium feel. We ensure that each piece maintains its quality over time, giving you clothing that truly lasts.
What types of products do you offer?
We specialize in providing high-quality everyday essentials